Customer Service

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Technical Support Resources

Find drivers, firmware, manual, patches and updates for your DVD/CD duplicators or Printers/Publishers.

*  How to Update Firmware:
Warning: It is NOT RECOMMENDED to update your
firmware, unless advise by our technical support!

Step 1 :

Check the Firmware Code of your duplicator. A. Enter System Info under Utility or Setup Menu. e.g. P307L or 2033A

Step 2 :

Download the corresponding firmware of your duplicator Target Firmware Code

1 -  2022D 2022U 2022NU 2051 102

2 -  2030A P744 P743 P304L P504D 103

3 -  2030A 2053P P743 P744 P304L P504D 103

4 -  2030A P744 P304L P504D D07

5 -  2035A 2053P P727 P727L P307 P307L P727-C P727B-CD P507U D07

6 -  2035A 2055P P727 P727L P307 P307L P507U D07

7 -  2037P 2057 P727 P727L P307 P307L P727-C P727B-CD P507U D07

8 -  2037P P311 E11

9 -  2039A 2040P P311 P729 P729L

10 -  2040P P311 E11

11 -  2040P 2057 P762 P762L P760 P311 P511U E11

15 -  P790 E115

Daisy Chain – P762N

Step 3 :

Unzip the folder and follow the README instructions on how to update your controller firmware.

NOTE: Never turn off or shutdown your Duplicator while update is in progress.

* Manuals:

- DVD CD Duplicator: Version I & Version II

- DVD CD LightScribe Duplicator

- DiscMaster 101P

- PrintMaster Plus

* Printer/Publisher Softwares:

- LightScribe Template Labeler [CD Key: LJQ5Q-QSXBY]

- DiscMaster 101P

- PrintMaster Plus:

+ Acoustica CD Label Editor

+ Discus LE Label Editor [CD Key: LSY-AAA-LEQ]

*  Direct contact:

- Phone: +40 21.444.05.93
- Fax: +40 21 444005092

- Send e-mail to technical support